Intelligent Automation to Drive Business and Operational Performance
Intelligent automation can help businesses in various ways. By automating routine and repetitive tasks, businesses can increase efficiency, reduce costs, and free up their workforce to focus on more complex and strategic work.
Intelligent automation technologies such as artificial intelligence, machine learning, and natural language processing can help businesses make sense of vast amounts of data, enabling them to gain insights that might otherwise be missed. Automation can also improve accuracy and reduce errors, leading to better decision-making and more effective resource allocation. Additionally, intelligent automation can help businesses stay agile and adapt to new market conditions and technologies, enabling them to remain competitive in today's challenging business landscape. Overall, intelligent automation has become a crucial tool for businesses looking to optimize their operations and improve their bottom line.
Robotic Process Automation
Robotic Process Automation (RPA) is a technology that uses software robots or "bots" to automate routine and repetitive tasks that are typically performed by humans. RPA bots can mimic human actions such as logging into applications, copying and pasting data, filling out forms, and extracting information from documents. The bots can be programmed to work 24/7 without the need for breaks, leading to increased efficiency and productivity. RPA can be used to automate processes in a wide range of industries, including finance, healthcare, and manufacturing, among others. RPA has become increasingly popular in recent years due to its ability to reduce costs, increase accuracy, and free up human workers to focus on more complex and strategic work. Overall, RPA is a powerful tool for businesses looking to streamline their operations and improve their bottom line.
Intelligent Document Processing (IDP)
Intelligent Document Processing (IDP) is a technology that uses artificial intelligence and machine learning to automatically extract data from unstructured documents. Unstructured documents can include a wide variety of document types such as invoices, receipts, forms, contracts, HR documents such as medical leave, employee claims, and many more. IDP can identify and extract key data points such as names, dates, addresses, product descriptions, and employee details, among others. The extracted data can then be used to populate databases or other business systems, reducing the need for manual data entry and improving accuracy. IDP can be used in a wide range of industries, including finance, healthcare, legal, and many more. Overall, IDP is a powerful tool for businesses looking to automate document processing, reduce costs, and improve efficiency across various types of unstructured documents.
An AI chatbot is a technology that uses natural language processing and machine learning to simulate human conversations. Chatbots can provide customers with instant answers to frequently asked questions, and can also perform tasks such as booking appointments, ordering products, and resolving customer issues. When combined with RPA, chatbots can become "working chatbots" that can perform more complex tasks such as processing orders, generating invoices, and updating customer information. In addition, chatbots can be trained to understand and respond to customers in multiple languages, including Asian languages. However, implementing natural language processing for Asian languages can be challenging due to the complexity of their grammar and sentence structures, and the lack of standardized datasets. Nonetheless, advancements in NLP technology and machine learning have made it possible to develop chatbots that can understand and respond to customers in multiple languages, making them a valuable tool for businesses looking to improve customer service and automate routine tasks.
eForms + Smartworkflow
Despite the rise of digital technology, using physical paper is still common in many industries. However, businesses that rely on paper-based processes can be hampered by slow processing times, increased costs, and a lack of data accuracy. To address these challenges, businesses need to go paperless and adopt technologies such as eForms and Smart Workflow. EForms allow businesses to create, distribute, and collect electronic forms and documents, reducing the need for physical paper. Smart Workflow automates the routing and processing of digital forms, streamlining workflows and improving efficiency. By going paperless and using technologies like eForms and Smart Workflow, businesses can improve data accuracy, digitize their data, and support internal control and audit sampling. Additionally, paperless processes can reduce the need for physical storage, saving space and reducing costs. Overall, going paperless is a critical step for businesses looking to improve efficiency, reduce costs, and improve their bottom line.
Our Value Proposition
Experienced team and broader Advisory practice
A successful Intelligent Automation implementation is not just about developing processes, it requires strong knowledge in governance, compliance, process, people and technology. Our team is experienced not just in technology but also in related skills to provide a one-stop service for all your implementation needs.
Expertise in process improvement methodologies (6 Sigma, Kaizen)
Its never a good idea to automate a sub-optimal process as its just passing the inefficiency and poor controls from the human to robot. Hence, process knowledge to would be critical to set the right process for automation. Our process experts are qualified in improvement methodologies to help evaluate and re-design processes before automation.
Subject Matter Advisors in Finance, Customer Service, HR, Manufacturing, IT, Supply Chain
The automation process design is the most critical part of the automation and domain knowledge and experience would help ensure a well-designed automated process that is optimal and in compliance with regulations and controls. Our domain experts are qualified and are veterans in their areas of expertise to provide domain related advisory.
Strong A.I. technical competency
We have a dedicated Intelligent Automation team with strong A.I. technical knowledge and experience to effectively partner our clients in the many Intelligent Automation technologies implementation and support.
Regional Offices to support multi-countries implementation
We have offices across major Asia cities like Singapore, Hong Kong, Kuala Lumpur, Shanghai and Shenzhen as well as strong partnerships with reputable consulting firms in Jakarta, Manila, Bangkok and Sydney.
Methodology, tools and accelerators
We have build a well tested set of methodology, tools and accelerators to help you accelerate your automation project with best practices
Flexible engagement model to ensure cost effectiveness
We understand its important to ensure cost effectiveness of the automation project and we are most happy to work with you to tailor our services according to your requirements