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Top 5 FAQ on Robotic Process Automation

Robotics Process Automation Singapore

Robotic Process Automation (RPA) is still a new technology and we have consolidated the top 5 FAQ to help you understand RPA better.

Here you go:

1. How does RPA works?

RPA is not a physical hardware but a software. It works by mimicking human actions on predictable tasks like copying data from document to system (i.e. quotation to order), collating data, generating report etc.

Basically, it can execute repetitive tasks that a human does on multiple systems and platforms. The RPA technology has matured to a level where accuracy and features are of commercial level.

However, the technology is still evolving fast and you can look forward to further enhancements on your RPA journey.

2. Is RPA very expensive?

There is a wide spectrum of RPA vendors globally and the price range varies. Solutions can cost a few hundred thousand to fit a large globalised operations or a small business with a modest budget.

The key is to find the right fit for your operations and budget. There is most certainly a solution for every organisation and budget.

3. Is it difficult to implement and maintain RPA?

RPA installation can be straight forward and not dependent on your other existing systems or have demanding infrastructure requirements. Implementation can range from 2 months to a year depending on the number of processes and the complexity level.

To successfully harness the benefits of RPA, there has to be process improvements, internal controls etc. RPA performs best with a good operating model.

4. What are the benefits of using RPA?

RPA helps to save cost and is scalable beyond headcount. The RPA process can run 24/7 and works extremely fast and accurately. It has a good level of artificial intelligence (AI) to “learn”.

A well- designed RPA process can automate an entire process easily and free up your precious human resources to do higher value tasks. In a market where labour is expensive and tight, RPA can actually reduce your dependency on key resources and risk of operations (i.e. delayed delivery, wrong order etc.).

5. Who can help me with RPA?

BioQuest Advisory is a SPRING Singapore recognised business consultant. Our consultants are from big4 and global tech & consulting firms who has extensive experience in process re-engineering and RPA solution implementation for large and small companies.

For our Singapore clients, our fees are 70% supported by the Capability Development Grant (CDG).

We work with quality RPA software providers to ensure you have a very cost effective and quality implementation. Our consultants would help in enhancing your operating model to fully harness the benefit of RPA. Please speak to us at +65 90112216 or 98524068 (

Image courtesy of ratch0013 at


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