Most people would imagine Robotic Process Automation (RPA) as a physical robot like a CP30 from Star Wars or a robotic arm on the assembly line. RPA is neither of those. It’s an intelligent software that mimics the human work. Interesting?
Now apply it to your business environment. To operate your end-to-end process from customer order to finished goods to delivery comprises of various departments and systems. A lot of manual work like data entry, sorting/compiling of information is required to bridge the gaps between the systems.
You can now use RPA to do the manual repetitive work 24/7 accurately and efficiently. You can then redeploy your resources for higher value tasks. RPA solutions can be really cost effective (economical enough to make sense) and non-disruptive (does not requires you to change existing systems, platforms etc.).
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