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© 2017 BioQuest Advisory Pte. Ltd.

What is Robotic Process Automation?

Most people would imagine Robotic Process Automation (RPA) as a physical robot like a CP30 from Star Wars or a robotic arm on the assembly line. RPA is neither of those. It’s an artificial intelligent (AI) software that mimics human work. In short, its a "Software Robot".

The Software Robot is able to perform keystroke actions like copy, search, paste on business systems (i.e. SAP) using a desktop like how a human would. This technology comes in handy as businesses are looking for ways to increase productivity, reduce costs and improve services. 

RPA has been successfully applied on many areas of business operations, finance, customer service, procurement, supply chain, human resources etc. Today's RPA technology is cost effective, quick to implement and robust even for systemic importance core processes.

RPA is to "Take the  Robot out of the Human"

Our RPA Service

Getting Started on RPA

  • Understanding RPA

  • RPA Software Selection

  • RPA Proof of Concept / Pilot Project

  • RPA Maintenance and Support

  • Enterprise RPA Business Case

Going on Enterprise RPA

  • Defining Digital Workforce - Governance Risk and Compliance

  • IT Architecture Planning for RPA

  • Setting up RPA Center of Excellence

  • Regional RPA Strategy

  • RPA Workshop and Training

  • Change Management

Next Step

  • Building Sustainable RPA

  • Next Step in A.I. Roadmap

Our RPA Value Proposition

Experienced RPA team and broader Advisory practice

A successful RPA adoption is not just about developing processes, it requires strong knowledge in governance, compliance, process, people and technology. Our team is experienced not just in RPA technology but also in related skills to provide a one-stop service for all your RPA implementation needs.

Expertise in process improvement methodologies (6 Sigma, Kaizen)

Its never a good idea to put a sub-optimal process onto RPA as its just passing the inefficiency and poor controls from the human to the robot. Hence, process knowledge to would be critical to set the right process for automation. Our process experts are qualified in improvement methodologies to help evaluate and re-design processes before automation.

Subject Matter Advisors in Finance, Customer Service, HR, Manufacturing, IT, Supply Chain

The robotic process design is the most critical part of the RPA automation and domain knowledge and experience would help ensure a well-designed RPA process that is optimal and in compliance with regulations and controls. Our domain experts are qualified and are veterans in their areas of expertise to provide domain related RPA advisory.

Flexible engagement model to ensure cost effectiveness

We understand its important to ensure cost effectiveness of the RPA project and we are most happy to work with you to tailor our services according to your requirements

Methodology, tools and accelerators

We have a strong practice in RPA and have build a well tested set of methodology, tools and accelerators to help you accelerate your RPA project with best practices

Post go-live maintenance on processes

we understand that adopting a new technology in your organization would take time to build internal knowledge and capabilities. We provide  comprehensive  RPA maintenance and support tailor fit to your needs.

Strong Artificial Intelligence capabilities for next step

We invest in technology training and exploration internally to ensure that we are always ahead in our skills to provide the right knowledge and capabilities to partner you on your next step in your A.I. roadmap.

We provide professional services across Asia Pacific:

South East Asia
  • Singapore (HQ)
  • Kuala Lumpur
  • Penang
  • Jakarta
  • Manila
  • Bangkok
Pacific
  • Sydney
  • Auckland
North Asia
  • Hong Kong
  • Shenzhen
  • Shanghai
  • Seoul
  • Taipei
  • Tokyo
Contact us to have a chat